FLORAISON CallaVelleSHOP THE COLLECTIONS →

Refund & Cancellation Policy

ALL SALES ARE FINAL.

Because our floral arrangements are prepared to order with perishable materials, we do not accept cancellations, returns, or refunds for a change of mind, recipient unavailability, missed pickup appointments, or preferences communicated after an order is confirmed, except where required by law.

Order Concerns

If there is an issue with an order, please contact us promptly with your order details and photographs where relevant so we can review the concern. Nothing in this policy limits rights provided by applicable law.